Case Studies
The Australian Primary Care Collaboratives (formerly the National Primary Care Collaboratives) Program encourages practices across Australia to share ideas about the improvements and positive changes they have made through networking at workshops as well as through their Division.
This page provides links to a variety of case studies provided by some practices participating in the APCC Program who have made significant improvements to their systems and the care they provide to their patients. In the case studies featured here, practices can see the step-by-step process a practice has taken to implement change.
The case studies are sorted first by topic area then by Change Principle. Change Principles form a key element of the APCC Program. To find out more about the APCC Change Principles click here.
If you have made some improvements and would like to share your story with others, please fill out this case study template and send it to kirsty.dummin@improve.org.au
Building a New Practice from Scratch with a Focus on Diabetes Management
Cleve Medical Practice
"Through the help of the APCC Program, the Division and EEHAC, Cleve Medical Practice successfully changed ownership from private to public, while developing a strong focus on diabetes management and ultimately improving the overall care for their patients." Click here to read more.
Diabetic Improvements Through Data Analysis and Allied Health Partners
Prospect Medical Centre
"An idea that is developed and put into action is more important than an idea that exists only as an idea...the APCC Program assists practices to achieve this." Click here to read more.
Preventing Chronic Disease Through a Healthy Lifestyle Clinic
Coliban Medical Centre
"Being involved in the APCC Program has encouraged practices to form strong bonds and linkages with each other and share ideas and information long after the wave has been completed." Click here to read more.
Using Information Management to Improve Diabetes Care
Platinum Medical Centre
"To begin with the APCC work seemed daunting and too difficult to accomplish... However, it taught us to THINK about what we were doing and how we were delivering our healthcare. We soon saw gaps that were making our jobs unnecessarily complicated." Click here to read more.
Multi-skilled, Holistic Agency Adopts “Wellness” Philosophy
Health & Wellbeing North Ward
"Systemized Chronic Condition Management has become the cornerstone, with the GP Service, Allied Health Providers, Practice Manager, Nurses and Receptionist all having input." Click here to read more.
Local Health Expo Builds Community Goodwill and Increases Awareness of Preventative Health Care
Keperra Family Practice
“As the practice manager, I always looked at the big picture, and often struggled to achieve the end. The Collaboratives taught me how to take ‘baby steps’ in everything we do. Consequently, larger projects, like a health expo, are now more achievable.” Click here to read more.
Introducing a Fluvax Clinic
Adelaide City General Practice
“As a new practice nurse, starting in a new change of career, the APCC Program was truly a great way to learn and network... My mind now boggles with the many things we could do to improve our patient care..." Click here to read more.
Updating Patient Information to meet Accreditation, Ensure Accuracy and Better Patient Care
East Geelong Medical Centre
“Developing and implementing the updating patient information form as part of the APCC Program was a great way to improve smoking and allergy status...which benefits in the
accreditation process..." Click here to read more.
Click here to view archived Case Studies
Last Updated 16 June 2010